Abhishek Kolipey

Salesforce Delivery Manager

Company: Matrix 7i Private Limited

Stream: А

Time: 16:00 - 16:45 (GMT +02:00)

Country: India

Language: English

Talk: Boost business productivity using Recommendations from Einstein Next Best Action

About the Speaker

I am working as a Salesforce Delivery Manager at Matrix7i. Before this, I was an Independent Salesforce Consultant working with Fortune 100 companies across the Globe. I had a reputation as a Global Corporate Trainer and an International Tech Speaker. My favorite part is solving customer problems using salesforce and mentoring software professionals to make a career in Salesforce.

Talk: Boost business productivity using Recommendations from Einstein Next Best Action

Ever wondered what it feels like to have a smart personal assistant who guides you for your next task, reduces your stress and improves your efficiency leading to successful work life.
Presenting Einstein Next Best Action to recommend tasks to the employees and promotions to the customers using intelligent strategies. Launched a few months ago, it has recorded one of the highest user adoption rates in the history of the Salesforce products.

Does your company
1). Have Sales Reps, Service Executives and Digital Marketers working round the clock and need to deliver more productively.
2). Offers products or services for its customers and makes intelligent recommendations.
3). Wants to suggest and make business decisions based on the insights gathered from various sources.

1). Use Einstein Next Best Action with Recommendations, Strategies, and Flows.
2). Consolidate all the available sources of predictive intelligence into one place.

Benefits of Attending this Talk
1). SF Customers and Business Users will understand the advantages of adopting Einstein Next Best Action.
2). Admins can learn to easily configure intelligent recommendations with business strategies.
3). Developers can learn to customize the recommendations and Einstein Services using Apex.